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Operations Lead

Melbourne, Victoria, Australia
24th January 2018
The Next Step - Melbourne - 2663069
  • Do you want to "make bigger things happen?"
  • Are you able to operationalise L & OD systems and process so things just happen?
  • Officeworks wants you!
Officeworks is a fast paced, dynamic retailer whose focus on execution has delivered excellent results. As a practical, pragmatic and agile business, Officeworks seeks the best outcomes for team members, customer experiences and shareholder return. Proud of their business performance and preparing for continued growth, Officeworks is resetting its Learning and Organisational Development proposition. As the function transforms to become business centric we are seeking commercially minded Learning and Organisational Development practitioners to join the team.

The Operations Lead, with the support of two Learning Operations Coordinators, will design, develop and deploy the ongoing functional processes that will enable the Learning and Organisational Development team to deliver a high quality service to business. This role through the development of infrastructure practices will drive consistency in the user experience.
Key Role Accountabilities:
  • Lead process mapping for all function processes to create consistency of practice;
  • Establish an Officeworks Learning and Organisational Development team consulting and project management toolkit;
  • Oversee the function’s budget planning processes; and
  • Create effective reporting and metrics frameworks.
If you get a thrill from seeing an organisation perform at its best when Leaders, Managers and Employees are fully equipped to be great in their role, Officeworks want you to join their growing team.
Officeworks can offer you:
  • A rare opportunity to be part of building a brand new proposition;
  • Flexible working;
  • Car parking; and
  • Discounts.
Please share your history of “making bigger things happen” via your CV to:

Or for any queries please email or call Jo Skipper, Sarah Donegan or Danielle McClurg for further information on (03) 9664 0900 quoting reference number 2663069.


all_tns_melbThe Next Step
Level 1, Suite 1.02
838 Collins Street
Docklands VIC 3008
P: 03 9664-0900
F: 03 9664-0901