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APS5 ICT Training Officer

Canberra, Australian Capital Territory, Australia
25th November 2021
Hays - ANZ - 2573945
  • Work in an extremely rewarding environment
  • Flexible working options are available
  • Expand your career in Training and Development

An exciting opportunity for an experienced trainer to work in the Federal Government.

Your new company
This particular agency is an independent statutory agency. Their role is to implement the National Disability Insurance Scheme, which will support a better life for hundreds of thousands of Australians with a significant and permanent disability and their families and carers.

Your new role
The ICT Training Officer role is responsible for assisting in the creation, coordination, and delivery of, ICT learning activities and training packages. This role is crucial in maintaining high level of ICT Training Standards across the Agency and is collaboratively created, clearly articulated, consistently structured and is accessible across all mediums.

Your duties will include, but are not limited to:

  • Coordinate, research, analyse and deliver ICT Learning activities
  • Work collaboratively to deliver consistent and structured ICT Training packages
  • Assist in maintaining and ensuring training artefacts are up to date and published
  • Deliver ICT Training to a variety of differing levels of ICT skills across the Agency
  • Have the ability to prioritise competing requests in a calm and efficient manner while also maintaining a high level of work standards
  • Ensure all Training packages and documentation is accessible across all mediums
  • Manage confidential and sensitive information as required
  • Foster a positive culture within the Service Integration and Management team aligned with Agency values
  • Build and maintain effective working relationships with internal and external stakeholders

What you'll need to succeed
To be the successful candidate in this role you will possess the following:

  • Demonstrated minimum of 3 years' experience as an ICT Training Officer
  • Demonstrate a strong commitment to meeting agreed work targets and standards
  • Demonstrate a very high level of attention to detail
  • The ability to review and revise Training packages and documentation
  • Very strong relationship and Stakeholder engagement skills as collaboration will be conducted across multiple groups including technical and non-technical teams
  • Demonstrate interpersonal skills, including an ability to communicate, both orally and in writing, in a clear and confident manner

Due to the core business of the agency, all staff must display a positive contemporary attitude to people with disability. As such, it is highly desirable that applicants have an understanding or lived experience of disability.

To be eligible for the role applicants must be an Australian citizen. Pre-employment checks are required for all successful candidates prior to commencement.

What you'll get in return
In return you will have the opportunity to work in an extremely rewarding environment with a high performing, professional team.

If you tick all the right boxes and this position is something that excites you, then APPLY NOW! This role will not last long.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or get in touch with Jessica Lester via email at

If this job isn't quite right for you but you are looking for a new position, please contact me for a confidential discussion on your career.

SA Licence number : LHS 297508