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APS5/6 HR Case Manager

Location:
Canberra, Australian Capital Territory, Australia
Posted:
18th November 2024
Advertiser:
Hays - ANZ - 2896980
  • Directly impact and shape a positive, supportive work environment.
  • Enhance your HR skills with diverse, challenging cases.
  • Attractive salary with potential for extension and s26 transfer.

Your new company

Join a dynamic and supportive organisation as an APS5/6 HR Case Manager. This role offers a unique opportunity to contribute to a positive and inclusive workplace culture.

Your new role

As a Case Manager, you will guide managers and employees through sensitive and complex workplace issues. Your duties will include ensuring adherence to policies, practices, and legislation, while managing cases that require a high degree of discretion and empathy. You will handle injury and rehabilitation case management, as well as performance and behaviour-related matters, providing expert advice and ensuring best practices are followed.

Key Responsibilities:
  • Manage injury cases, including early intervention and return-to-work programs, and oversee performance and behaviour case management.
  • Provide expert advice on sensitive workplace issues, including conflict resolution, underperformance, and complaints.
  • Support managers in navigating challenging workplace dynamics and advocate for early resolution of cases.
  • Ensure compliance with relevant Commonwealth legislation and internal policies.
  • Collaborate with internal and external stakeholders to drive an integrated approach to case management.
  • Contribute to the development and refinement of guidelines, policies, and processes within the team.

What you'll need to succeed

To excel in this role, you will need

  • A strong background in case management, particularly in rehabilitation or performance and behaviour matters.
  • Discretion, empathy, and a thorough understanding of relevant policies and legislation.
  • Strong interpersonal skills, particularly in heightened situations.
  • Strong communication and problem-solving skills.
  • Ability to respond to multi-task and manage competing priorities within deadlines.

What you'll get in return

You will receive a competitive salary plus 15.4% superannuation, with the potential for extension beyond the initial 6-month term. The role also offers the possibility of a section 26 transfer, providing flexibility and career advancement opportunities.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email simone.ellacott@hays.com.au.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


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