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LMS Specialist

Location:
Sydney, New South Wales, Australia
Posted:
18th November 2019
Advertiser:
HR Partners Sydney - 14M0404665
  • Professional Service industry
  • Sydney CBD location
  • Must have experience with Saba LMS

This position will focus on the maintenance and development of the Saba LMS. It is a consultative and technical role, involved in understanding the operations of various business ‎units and their L&D approaches.

This role is also the 2nd level support for all LMS questions. The LMS Specialist will consultant with the business to understand how training can be deployed to the external user population of the LMS, which consists of Agents, Brokers and FI partners.

LMS Management Responsibilities

  • Maintain LMS (eCampus) to ensure 24-hour/7-day availability to its 9,000+ learners.
  • Provide specialist advice and technical support for eCampus updates (i.e. certifications, curricula and courses) and enhancements.
  • Keep abreast of Saba upgrade functionality and align business processes.
  • Work in partnership with IT and HR to ensure IT and wider HR systems integrate with the LMS.
  • Work with stakeholders in each business area to create a BAU support model outside the Helpdesk and up-skilling appropriate employees.
  • Provide "Level 2" Helpdesk systems support.
  • Organise issues register and coordinate updates with helpdesk.
  • Investigate on-going technological issues.
  • Provide specialist advice and technical support.

You

  • 3+ years' experience using Saba LMS.
  • Pragmatic, resilient and hands-on style with the ability to effectively communicate and engage with stakeholders at all levels of the business.
  • The ability to collaborate, influence and build strong relationships at all levels of the business.

If this sounds like the opportunity for you, please apply now or alternatively, contact Sophie Ryan on 02 9019 1600 or at sryan@hrpartners.com.au for a confidential discussion.

hrpdigbymorgan_175_175
HR Partners
Level 7, 123 Pitt Street
Sydney
Ph: +61 2 9019 1600
www.hrpartners.com.au