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Service Design Learning and Development Specialist - Contract

Canberra, Australian Capital Territory, Australia
9th November 2021
Hays - ANZ - 2577518
  • Lead the facilitation of this training package
  • Analyse, Design, Develop, Implement and Evaluate
  • Please call Laura for more information (02) 6112 7654

Service Design Learning and Development Specialist required until 30 June 2022 with option to extend

Your new company
This sought-after agency leads a hugely diverse range of policy issues that affect Australians economically and socially whilst protecting the country against international threats.

Your new role
Your new role will be as an experienced Service Design Learning and Development Specialist brought on to develop a service design training roadmap, including training contact and timing of training activities.

With support from service design practitioners, you will lead the facilitation of engaging and interactive service design and user research training and demonstrations to test, validate and refine the service design training package.

What you'll need to succeed
To be successful in this role, you will have the following qualifications and skills:

  • Certificate IV in Training and Assessment or equivalent qualification
  • Skills and experience in training design, evaluation and assessment
  • Developing, facilitating and evaluating complex adult vocational education solutions
  • Managing the co-ordination of complex adult vocational education solutions
  • Managing complex adult vocational learning programs

You will be expected to have an understanding of the following:

  • Analyse, Design, Develop, Implement and Evaluate (ADDIE) model to develop learning solutions
  • Learning evaluation methodologies and techniques
  • Adult learning theories and principles
  • Application of the Department's learning and development related platforms, tools, programs, and systems
  • The Department's operational processes, departmental policies and processes, and learning and development policy and procedures

You must be an Australian Citizen and obtain or be willing to undertake the baseline security clearance process as well as the departments own employee suitability check.

What you'll get in return
The opportunity to work with a central agency through until 30 June 2022. There is the option to be extended for a further 12 months. If you are seeking change, challenge and opportunities for progression and you tick all the above boxes, then please send me your CV NOW! This is too good a role to pass up!

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

SA Licence number : LHS 297508