Workers Compensation Manager - Contract
- Location:
- Parramatta, New South Wales, Australia
- Posted:
- 18th November 2025
- Advertiser:
- Hays - ANZ - 2965081
- 6 month contract
- Western Sydney
- Flexibility with opportunity to WFH when you are fully trained in your role
Your new company
Our client's mission is to create a safer community across NSW.
This position plays a vital part in helping our client's people recover and return to meaningful work after injury, illness, or health challenges. This is an initial 6-month contract, based in Western Sydney. You will support a team to ensure the efficient and effective resolution of claims while maintaining compliance with relevant legislation and regulations.
Your new role
This position plays a vital part in helping our client's people recover and return to meaningful work after injury, illness, or health challenges. This is an initial 6-month contract, based in Western Sydney. You will support a team to ensure the efficient and effective resolution of claims while maintaining compliance with relevant legislation and regulations.
Your new role
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Manage the team responsible for workers' compensation benefits, income protection claims, and ensure compliance with legislation and policies.
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Deliver timely and professional advice to senior management on insurance schemes, claims management, and legislative changes.
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Build and maintain strong relationships with internal and external stakeholders, including insurers and government agencies, to optimise processes.
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Establish and oversee Service Level Agreements (SLAs), review claims for compliance, and recommend improvements aligned with best practice.
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Ensure all documentation and processes meet legal, regulatory, and organisational standards, and manage complex issues to reduce delays.
What you'll need to succeed
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Proven experience interpreting and applying Workers Compensation legislation, including PAWE/PIAWE calculations.
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Extensive experience in insurance-related disciplines and/or payroll transactional environments.
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Strong ability to initiate and maintain strategic relationships to drive performance and meet SLAs.
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Demonstrated capability to lead teams, mentor staff, and manage performance effectively.
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Ability to assess complex issues, develop practical solutions, and provide strategic advice on policy and operational matters.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or email jessica.collinson@hays.com.au.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
