What are ‘reasonable’ hours? The Ryan-Rugg legal stoush may help the rest of us know

Giuseppe Carabetta, University of Technology Sydney
The court case against federal independent parliamentarian Monique Ryan by her former chief of staff Sally Rugg will, according to Rugg’s lawyers, open the door to legal action “by every Australian worker experiencing exploitation because of a contractual obligation to perform undefined ‘reasonable additional’ hours”.
Given the pecularities of the case, that’s unlikely. But the case will put the spotlight on an important, but rarely tested, question of what “reasonable” overtime means.
Rugg is seeking compensation in the Federal Court for “adverse action” by Ryan against her for refusing to work more than 70 hours a week. Ryan denies Rugg’s allegations. So far, it’s a classic battle of claim and counter-claim.
The outcome will turn on what “reasonable” means (as well as matters of evidence and credibility). There is no simple definition of this in Australian workplace law, even though it is pivotal to what the Fair Work Act says about working overtime.
Nor are there many tribunal or court decisions setting precedents to guide the Federal Court’s ruling.
What the Fair Work Act says
Under Section 62 of the Fair Work Act, an employer must not request or require a full-time employee to work longer than 38 hours a week, “unless the additional hours are reasonable”.
An employee may refuse to work additional hours “if the request is unreasonable”. This is essentially what Rugg says she sought to do.
What determines whether a request is reasonable or unreasonable? Section 62 sets out ten (non-exhaustive) factors that must be taken into account:
- any risk to employee health and safety from working the additional hours
- the employee’s personal circumstances, including family responsibilities
- the needs of the workplace or enterprise in which the employee is employed
- whether the employee is entitled to receive overtime payments, penalty rates or other compensation for, or a level of remuneration that reflects an expectation of, working additional hours
- any notice given by the employer of any request or requirement to work the additional hours
- any notice given by the employee of his or her intention to refuse to work the additional hours
- the usual patterns of work in the industry, or the part of an industry, in which the employee works
- the nature of the employee’s role, and the employee’s level of responsibility
- whether the additional hours accord with averaging terms that are applicable under an award or enterprise agreement or agreed with the individual employee
- any other relevant matter.
These considerations apply to all workers, regardless of their salary level or whether they are covered by awards or other industrial instruments.
Past court decisions
While case law is slim, one judgement almost certain to be mentioned is the Federal Court’s 2022 ruling in Australasian Meat Industry Employees Union v Dick Stone Pty Ltd.
This claim for compensation was brought by the meatworkers’ union on behalf of Samuel Boateng, a migrant from Ghana who was employed as a knife-hand and labourer by Dick Stone Meats in Sydney.
Boateng’s contract required him to work 50 “ordinary hours” a week (2am to 11.30am on weekdays, and 2am to 7am on Saturdays) plus “reasonable additional hours” as requested.
The union argued the contract contravened both the Meat Industry Award 2010 and the Fair Work Act. Justice Anna Katzmann agreed. She ruled it was possible for an employee to agree to ordinary work hours above 38 hours, but the onus was still on the employer to ensure those additional hours were reasonable.
She affirmed that:
What is reasonable in any given case depends on an evaluation of the particular circumstances of both the employee and the employer having regard to all relevant matters including those matters mandated for consideration in section 62.
In Boateng’s case, Katzmann concluded the requirement to work 12 hours more than the 38-hour standard was, in the overall circumstances, unreasonable. Three factors were given particular weight:
- the health and safety risks associated with lengthy shifts in a role requiring the use of knives
- the fact the employee did not hold a managerial or supervisory role that might warrant additional hours
- the fact the employee was not being paid overtime rates in accordance with the award.
Further, while the 50-hour week aligned with the employer’s operational needs, this did not necessarily make the additional hours reasonable from the employee’s perspective.
Rugg’s case is different
The outcome in the Boateng case has limited application to a dispute involving a white-collar worker working long hours on high wages.
As Ryan’s chief of staff, Rugg was in a managerial role. Her base salary was $136,000, with a “top-up” allowance of about $30,000 for “reasonable additional hours” (but no overtime payments).
That said, the case does confirm general principles. What is “reasonable” involves a balancing of various factors, including the needs or circumstances of each party. The “weighting” given to different indicators might also vary depending on the individual job. There is no magic touchstone.
Much will turn on matters of degree. Factors that will weigh in Rugg’s favour are the amount of work hours required relative to her income, and her personal circumstances including her family responsibilities. Health and safety risks are likely to feature also.
Factors Ryan’s lawyers will seek to highlight are the nature of her employment, level of responsibility, and established patterns and standards of work within the industry – provided these can be verified.
The distinctive nature of Rugg’s position and demands means any judgement will have limited application to “regular” employees.
Nonetheless, the case will be significant in offering some rare (and much-needed) guidance both for employers and employees on what “reasonable additional work hours” means.
Giuseppe Carabetta, Associate Professor, University of Technology Sydney
This article is republished from The Conversation under a Creative Commons license. Read the original article.
Jobs Just For You, The HR Professional
Our weekly or daily email bulletins are guaranteed to contain only fresh employment opportunities
Latest Jobs
APS6/EL1 Learning & Development Specialist - Contract
Australian Capital Territory
HR Coordinator - Contract
New South Wales
WHS & RTW Coordinator
New South Wales
Organisational Development Advisor - Contract
Western Australia
Human Resources Advisor - Contract
New South Wales
HR Officer - Contract
Western Australia
Recruitment Manager
Victoria
A05 HR Business Partner
Queensland
APS6/5 Recruitment Advisor - Contract
Australian Capital Territory
APS4 - APS6 Recruitment Officers/ Advisors - Contract
Australian Capital Territory
HR Business Partner - Contract
Victoria
APS6 Recruitment Team Leader
Australian Capital Territory
HR Business Partner - Contract
Western Australia
VPS3 Recruitment Consultant - - Contract
Victoria
VPS4 P&C Business Partner - Contract
Victoria
Claims Officer
Queensland
Wellbeing and Safety Advisor
Victoria
Trainer - Digital and Marketing
New South Wales
Senior People and Culture Advisor - Contract
Western Australia
People & HRIS Operations Manager | Government
Victoria
HR Administrator - Part time with WFH flexibility
Victoria
HR Manager | Volunteer Engagement Committee Lead
Victoria
HR Manager
Northern Territory
Blue Collar Recruiter
Western Australia
Management Systems (WHS) Senior Business Partner
Victoria
People & Culture Advisor
New South Wales
HR Advisor Professional Services
Queensland
Workforce Planner - Contract
New South Wales
People and Culture Business Partner
New South Wales
HRIS Administrator - Contract
Victoria
HR Advisor
Victoria
Rostering Analyst - Contract
New South Wales
HR Business Partner
Australian Capital Territory
HR Advisor - Part Time
Queensland
Senior Recruitment Partner
New South Wales
Instructional Designer
Queensland
Recruitment Officer
Western Australia
HR Manager
Western Australia
HR Business Partner
Western Australia
Diversity Recruitment Coordinator
New South Wales
Workforce Relations Senior Officer
Northern Territory
Human Resources Coordinator
Victoria
Senior Workplace Relations Consultant
Victoria
HR Advisor
New South Wales
Senior Safety Change Specialist
Australian Capital Territory
P&C Director
Victoria
Senior OHS Consultant
Victoria
People Operations Partner
Victoria
HR Advisor
Queensland
HR Advisor
Western Australia
People Services Advisor (P&C)
Victoria
HR Generalist
Queensland
HR Generalist - Contract
Victoria
HR Manager (Part Time) - Contract
Victoria
HR Manager
New South Wales
HR Coordinator
Queensland
Recruitment Advisor - Crewing - Contract
Western Australia
Learning and Development Manager
New South Wales
Capability Partner - Facilitator - Contract
Queensland
L&D Consultant
Western Australia
Reconciliation, Diversity & Inclusion Officer
New South Wales
HR Manager
New South Wales
RTW Coordinator
New South Wales
People and Culture Advisor
South Australia
Principal HR Consultant - Contract
Queensland
Training Coordinator - Contract
Queensland
HR Business Partner
Queensland
A07 Principal HR Consultant - Contract
Queensland
AO6 HR Advisor - Contract
Queensland
HR Officer
New South Wales
VPS6 Senior HR Business Partner
Victoria
Senior HR Business Partner - Contract
Queensland
HR Manager - Contract
New South Wales
EHS Specialist
New South Wales
SHE Advisor
New South Wales
Workday Consultant
Victoria
APS6 Capability Facilitator
Victoria
HSEQ Advisor
New South Wales
EHS Specialist
New South Wales
WHS & Sustainability Analyst - Contract
New South Wales