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Manager Human Resources and Governance

Location:
Townsville, Queensland, Australia
Posted:
16th June 2025
Advertiser:
Hays - ANZ - 2938964
  • Townsville-Based
  • Permanent Role
  • Attractive Salary

Your new company

Hays is the preferred supplier choice of Federal, State and Local Government organisations as well as leading employers in Health, Technology, Insurance, Education and Utilities across Queensland. We are partnered with a Not-For-Profit organisation in Townsville to recruit a Human Resources and Governance Manager.

Your new role

The Human Resources and Governance Manager will lead the team of Data, HR, Payroll, Quality Management, and WHS services within the overall Corporate Services Department.
This position is responsible for leading the quality and governance functions of the organisation, providing operational advice and support to senior leadership, management, and employees on a diverse range of HR, quality, WHS, data and governance management services.

In this role your responsibilities will include:
  • Development, implementation, and promotion of Quality and WHS best practices in line with organisational mission and ethos to promote a strong, safe and positive workplace and organisational culture.
  • Management of HR, Data and payroll officers
  • Lead audit, risk management, and compliance efforts across the organisation.
  • Maintain risk and governance registers with the Senior Leadership Team for accurate data and trends.
  • Provide advice on audits, WHS, HR/IR, and change management in line with organisational values.
  • Stay current with audit legislation and ensure accurate application across systems.
  • Oversee data reporting and align provider activities with funding and audit requirements.
  • Drive improvements to quality, WHS systems, and business processes.
  • Build relationships to identify and manage emerging organisational needs and risks.
  • Report trends, issues, and gaps to Senior Leadership.
  • Support business continuity by staying hands-on during staff absences.
  • Contribute to business development and funding opportunities.
  • Demonstrate commitment to the organisation's mission and goals.
  • Deliver role duties within a continuous improvement framework.
  • Participate and contribute to line management meetings, supervision, team meetings and staff days as required.

What you'll need to succeed

To excel in this role, you should have:
  • Relevant degree level qualification with extensive relevant experience or an equivalent combination of relevant qualifications, expertise and experience.
  • Extensive experience in quality and safety, including legislation, policy development, and complex issue resolution.
  • Strong interpersonal skills with a track record of building trusted stakeholder relationships.
  • Skilled in consultation, negotiation, and delivering credible, authoritative advice.
  • Supervisory or management experience in driving values-based approaches to team functioning, cultivating a focus on service excellence and a positive team environment.
  • Proven ability to align operational planning with organisational mission and strategy.
  • Current open driver licence.
  • Current and ability to retain both a Working with Children Blue Card check and a NDIS Disability Worker Screening.
  • Experience in HR Administration, Payroll Processing, and/or Payroll System implementation is desirable.

What you'll get in return

  • Attractive Salary + Super
  • An opportunity to progress in your career with the Not-For-Profit Organisation

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.

If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.


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