Jobs in HR

Position description

Job Reference No: 24/097EA

Position Title: Senior Human Resources Advisor – Case Management

Team/Branch: WHS & People Support / People and Internal Communications

Location: Sydney, Melbourne or Canberra

Employment Status: Full-Time or Part-Time

Employment Type: Ongoing

Classification: APS Level 6

Salary Range: $96,814 to $111,296 plus 15.4% superannuation

Closing Date: 11:00pm (AEST) October 22^nd, 2024

We are seeking an exceptional Senior HR Advisor – Case Management to join our WHS & People Support team on either a full-time or part-time basis. The successful candidate will be required to work out of one of our Sydney, Melbourne or Canberra CBD locations for their initial onboarding period. Following this, a working from home and the office hybrid arrangement can be agreed that supports a work/life balance while maintaining the benefits of in-person contact with colleagues. 

About the OFWO

The Office of the Fair Work Ombudsman (OFWO) is an independent statutory office established by the Fair Work Act 2009 (Fair Work Act). Our functions outline the responsibilities we have as set by the Fair Work Act and other legislation to achieve our purpose:

• provide education, assistance, advice and guidance to employers, employees, outworkers, outworker entities and organisations
• promote and monitor compliance with workplace laws
• inquire into and investigate breaches of the Fair Work Act
• take appropriate enforcement action
• perform our statutory functions efficiently, effectively, economically and ethically.

What our employees say about us

We are one of the most engaged and high performing agencies in Australia; consistently scoring above average on employee engagement and wellbeing when surveyed against other APS agencies.  

What we offer you

We provide a diverse, inclusive and supportive work environment with access to:

• Great training and development opportunities
• Generous leave and flexible working arrangements
• Our Employee Assistance Program (EAP), a free counselling service for you and your family
• A competitive salary, plus 15.4% superannuation
• Rewards and recognition initiatives

We Value Diversity

OFWO has been accredited as a Breastfeeding Friendly Workplace since 2011. We are also members of the Australian Network on Disability and Pride in Diversity. We encourage and welcome applications from First Nations people, people with disability, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and mature age people.

Eligibility

• To be eligible for employment with the OFWO you must be an Australian citizen.
• The successful candidate must hold a current Australian Government Security Clearance (AGSVA) or be willing to undergo and obtain a Baseline security clearance.
• The successful candidate must hold a current Mental Health First Aid Certificate or be willing to undertake training and obtain a Mental Health First Aid Certificate.

About the Team

As a member of the WHS & People Support team you will be part of a small, dedicated and collaborative professional group who support a positive workplace culture and the overall wellbeing of our colleagues by providing support to employees, managers and the Executive in relation to performance and conduct, health and safety, wellbeing, workers compensation and grievances. The team understand and partner with business areas within the Agency to find solutions, are people-focused, proactive, and collaborative.

Typical Duties

The duties of this role include, however, are not limited to:

• Manage moderately complex and complex cases (performance, discipline, complaints, grievances, review of action, medical and workers compensation) including supporting managers and employees to work together to achieve positive outcomes.
• Provide consistently sound and timely expert advice and assistance to managers and employees, including in the interpretation of legislation, policy and working conditions, and escalate as appropriate. Assist in triaging and responding to email enquiries and other correspondence.
• Undertake ‘desktop’ research and assist in reviewing and developing policies, procedures and documentation to support best practice.
• Draft internal communications (such as intranet articles and training material) to support the team’s work.
• Contribute to the development of wellbeing initiatives and project manage their implementation as required, particularly in relation to psychosocial health. Provide secretariat support to the Health and Safety Committee.

Selection Criteria

• Demonstrated experience in case management within a Commonwealth agency, particularly in performance and behaviour, and the ability to assess and develop effective case management strategies.
• Resilience with a genuine commitment to the improvement of the health and wellbeing of employees, and an understanding of risk management processes.
• Demonstrated sound judgement and the ability to provide expert advice and deliver solution-oriented outcomes to support the Agency or Business area, within the parameters of legislation, industrial instruments, policies and procedures.
• Ability to communicate effectively and sensitively using plain language both verbally and in writing; create and maintain supportive working relationships; engage with conflict and resolve difficult situations; act with integrity, and understand and respect confidentiality.
• Ability to undertake research and develop policies, procedures and guidance material, and develop and manage projects within established timeframes, incorporating consultation and the use of relevant data.

How to Apply

If you are excited about this opportunity, please tell us in no more than 800 words:

• Why you want to apply for this role?
• How your skills and experience address the requirements of this role.

All applications must be submitted via our online application system through the OFWO website.

If you have any questions about this recruitment exercise, please email recruitment@fwo.gov.au.

*Please ensure you check your junk mail throughout the recruitment process, as sometimes our emails sent from our online system end up in junk mail folders.*

Applications close 11:00pm (AEST) October 22nd, 2024

More Information

• Working with us and tips on applying, visit gov.au/about-us/careers  
• OFWO’s purpose and functions, visit gov.au/about-us/our-role-and-purpose
• Office locations, visit gov.au/about-us/contact-us/offices

 

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